Loading...
Changes Saved.
Error Occurred!

That ticket was not found

The ticket may have been removed or is no longer available to access.

Looking for help?


Most Recent Articles

Firewall and IP Blocking
In order to protect the security and safety of our clients, Shovi Websites employs a firewall on its servers that will block your IP address for a number of reasons. Most of these reasons relate to hacker attempts, but some relate to failed logins when our clients are trying to access email or a...
Important Username Information
Please be aware that the login information associated with our Help Desk is completely separate from any login you have with any of our other services. Also, you don't have to create a username and password for the Help Desk, the act of submitting a ticket via email will automatically create a user...
Where are all the old links?
Many of you have been asking for the links we used to have on our old website, specifically links to log into eCampaigns, real-time stats, and webmail. We've added those links on the left of the Help Desk, and are working on ways to integrate your login information to those systems, so you can...