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KnowledgeBase

Categories

Web Hosting & Email (11)
Information about your web hosting account, and various email self-help...
Domain Registration (1)
How to use ShoviDomains.com
Policies & Procedures (6)
Shovi Websites Policies, Licenses and Other Important Information.
eCampaigns (4)
Helpful information on how to use and understand our email marketing system
Miscellaneous (1)
Website Content Manager (WCM) (1)
General information on our WCM system.

Most Recent Articles

  • Website Updates Policy
    Effective as of March 19, 2009. REVISED AS OF January 1, 2012 (added specific language for WordPress support). Standard Updates Policy Updates,...
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  • DNS in a nutshell
    We get a lot of questions about DNS, hosting, and domain registration; all of which people tend to think are lumped together. So, below we will try...
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  • File Transfer Guidelines
    We would prefer that the following guidelines be used when transferring large files across our network.  These guidelines apply to the aggregate...
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  • User Roles for Admin Area
    Our Website Content Manager (WCM) admin area comes with several user levels and administrative roles for your convenience. Below is a breakdown of...
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  • Firewall and IP Blocking
    In order to protect the security and safety of our clients, Shovi Websites employs a firewall on its servers that will block your IP address for a...
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Most Viewed Articles

  • Logging into Webmail
    For most of our hosted clients, you have the ability to check your email from anywhere you have an internet connection via our "webmail"...
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  • Re-Importing Bounces and Unsubscribes
    Please note that this article is meant to address re-importing bounced/unsubscribed addresses to your eCampaigns list when the bounces/unsubscribes...
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  • Why does it say "on behalf of" in the "From" line?
    We get a lot of questions as to why, in Microsoft Outlook, email messages sent via eCampaigns show up as swdnet@ecampaigns.shovi.net on behalf of...
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  • Billing Procedures
    Because Shovi Websites provides ongoing services to its clients each month, we have implemented the following billing procedure and schedule: Any...
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  • Your Common Post-Launch Questions Answered
    In an industry where instant gratification is seemingly the norm, we find ourselves answering three common questions in the first week or two...
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